{"id":53,"date":"2024-10-04T00:00:00","date_gmt":"2024-10-04T00:00:00","guid":{"rendered":"https:\/\/wordpressthemes.live\/WCG10\/WCM231_cosmika\/default\/?page_id=53"},"modified":"2026-08-02T15:53:24","modified_gmt":"2026-08-02T15:53:24","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/uae.rasayeloud.com\/ar\/refund_returns\/","title":{"rendered":"\u0633\u064a\u0627\u0633\u0629 \u0627\u0644\u0627\u0633\u062a\u0631\u062c\u0627\u0639"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"53\" class=\"elementor elementor-53\">\n\t\t\t\t<div class=\"elementor-element elementor-element-12adffa0 e-flex e-con-boxed e-con e-parent\" data-id=\"12adffa0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6e3efe0d elementor-widget elementor-widget-text-editor\" data-id=\"6e3efe0d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h2 class=\"PDq2pG_selectionAnchorContainer\" data-section-id=\"1h92uev\" data-start=\"2764\" data-end=\"2798\"><span role=\"text\"><strong data-start=\"2767\" data-end=\"2798\">Refund Policy \u2013 Rasayel Oud<\/strong><\/span><\/h2>\n<p data-start=\"2800\" data-end=\"2904\">At Rasayel Oud, we are committed to delivering high-quality products and ensuring customer satisfaction.<\/p>\n<p data-start=\"2906\" data-end=\"2995\">Due to the nature of perfumes and personal care products, all sales are considered final.<\/p>\n<h3 data-section-id=\"aj06ud\" data-start=\"2997\" data-end=\"3023\"><span role=\"text\"><strong data-start=\"3001\" data-end=\"3023\">Refund Eligibility<\/strong><\/span><\/h3>\n<p data-start=\"3024\" data-end=\"3073\">Refunds are only accepted in the following cases:<\/p>\n<ul data-start=\"3075\" data-end=\"3219\">\n<li data-section-id=\"xwggmm\" data-start=\"3075\" data-end=\"3131\">The product arrives damaged or broken during delivery.<\/li>\n<li data-section-id=\"1rck4tu\" data-start=\"3132\" data-end=\"3219\">The delivery is significantly delayed due to an issue caused by the shipping process.<\/li>\n<\/ul>\n<p data-start=\"3221\" data-end=\"3376\">Customers must contact Rasayel Oud customer support within <strong data-start=\"3280\" data-end=\"3315\">24 hours of receiving the order<\/strong> and provide clear photos or evidence of the damaged product.<\/p>\n<p data-start=\"3378\" data-end=\"3461\">After reviewing the request, Rasayel Oud will determine the appropriate resolution.<\/p>\n<h3 data-section-id=\"122dvgn\" data-start=\"3463\" data-end=\"3491\"><span role=\"text\"><strong data-start=\"3467\" data-end=\"3491\">Non-Refundable Cases<\/strong><\/span><\/h3>\n<p data-start=\"3492\" data-end=\"3523\">Refunds will not be issued for:<\/p>\n<ul data-start=\"3525\" data-end=\"3721\">\n<li data-section-id=\"agk44o\" data-start=\"3525\" data-end=\"3557\">Change of mind after purchase.<\/li>\n<li data-section-id=\"1eju1w2\" data-start=\"3558\" data-end=\"3604\">Incorrect product selection by the customer.<\/li>\n<li data-section-id=\"19otzuh\" data-start=\"3605\" data-end=\"3671\">Products that have been opened, used, or damaged after delivery.<\/li>\n<li data-section-id=\"9s405r\" data-start=\"3672\" data-end=\"3721\">Fragrance preferences or scent dissatisfaction.<\/li>\n<\/ul>\n<hr data-start=\"3723\" data-end=\"3726\" \/>\n<h1 data-section-id=\"tawntp\" data-start=\"3728\" data-end=\"3749\"><span role=\"text\"><strong data-start=\"3730\" data-end=\"3749\">Exchange Policy<\/strong><\/span><\/h1>\n<h2 data-section-id=\"1k0zjr6\" data-start=\"3751\" data-end=\"3787\"><span role=\"text\"><strong data-start=\"3754\" data-end=\"3787\">Exchange Policy \u2013 Rasayel Oud<\/strong><\/span><\/h2>\n<p data-start=\"3789\" data-end=\"3889\">Due to hygiene, safety, and product quality standards, Rasayel Oud does not offer product exchanges.<\/p>\n<p data-start=\"3891\" data-end=\"3985\">Customers are encouraged to carefully review product details before completing their purchase.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Refund Policy \u2013 Rasayel Oud At Rasayel Oud, we are committed to delivering high-quality products and ensuring customer satisfaction. Due to the nature of perfumes and personal care products, all sales are considered final. Refund Eligibility Refunds are only accepted in the following cases: The product arrives damaged or broken during delivery. The delivery is&#8230;<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_bst_post_transparent":"","_bst_post_title":"","_bst_post_layout":"","_bst_post_sidebar_id":"","_bst_post_content_style":"","_bst_post_vertical_padding":"","_bst_post_feature":"","_bst_post_feature_position":"","_bst_post_header":false,"_bst_post_footer":false,"footnotes":""},"class_list":["post-53","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/uae.rasayeloud.com\/ar\/wp-json\/wp\/v2\/pages\/53","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/uae.rasayeloud.com\/ar\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/uae.rasayeloud.com\/ar\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/uae.rasayeloud.com\/ar\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/uae.rasayeloud.com\/ar\/wp-json\/wp\/v2\/comments?post=53"}],"version-history":[{"count":3,"href":"https:\/\/uae.rasayeloud.com\/ar\/wp-json\/wp\/v2\/pages\/53\/revisions"}],"predecessor-version":[{"id":1905,"href":"https:\/\/uae.rasayeloud.com\/ar\/wp-json\/wp\/v2\/pages\/53\/revisions\/1905"}],"wp:attachment":[{"href":"https:\/\/uae.rasayeloud.com\/ar\/wp-json\/wp\/v2\/media?parent=53"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}